In working out your responses to the Discussion Question, you should choose examples from your own experience or find appropriate cases on the Web that you can discuss. Credit will be given for references you make to relevant examples from real companies.
Review Case Study 4-1, ‘Diagnosing the Causes of Poor Performance’, on page 101 of the text. Imagine you are the manager in the case study. Identify and evaluate the causes of the employee’s poor performance.
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