A business impact analysis (BIA) predicts the consequences of disruption of a business function and process and gathers information needed to develop recovery strategies. Potential loss scenarios should be identiﬁed during a risk assessment. Operations may also be interrupted by the failure of a supplier of goods or services or delayed deliveries. There are many possible scenarios that should be considered. Identifying and evaluating the impact of disasters on business provides the basis for investment in recovery strategies as well as investment in prevention and mitigation strategies. The BIA should identify the operational and ﬁnancial impacts resulting from the disruption of business functions and processes. Impacts to consider include, but are not limited to: • Lost sales and income • Delayed sales or income • Increased expenses (e.g., overtime labor, outsourcing, expediting costs, etc.) • Regulatory ﬁnes • Contractual penalties or loss of contractual bonuses • Customer dissatisfaction or defection • Delay of new business plans You must complete a comprehensive BIA for the company speciﬁed. You should consider 5 different functions and three processes per function in your assessment. You must include questionnaires in your deliverable. They would typically be used interview the various heads of departments to identify the potential impacts if the business function or process that they are responsible for is interrupted. The BIA should also identify the critical business processes and resources needed for the business to continue to function at different levels. The BIA report should document the potential impacts resulting from disruption of business functions and processes. Scenarios resulting in signiﬁcant business interruption should be assessed in terms of ﬁnancial impact, if possible. These costs should be compared with the costs for possible recovery strategies. The BIA report should prioritize the order of events for restoration of the business. Business processes with the greatest operational and ﬁnancial impacts should be restored ﬁrst. Deliverables: 1. A completed BIA questionnaire for each process/function (5 functions, 3 processes per function) 2. A BIA report to document the ﬁndings of the BIA deliver a Business Continuity and Disaster Recovery plan for the organisation selected for the BIA. The plan should include the sections given in the template ﬁle, but you are free to use any template you choose: 1. Program Administration 2. Business Continuity Organisation 3. Business Impact Analysis (already assessed so can simply summarise) 4. Business Continuity Strategies & Requirements 5. Manual Workarounds 6. Incident Management 7. Training Testing & Exercising 8. Programs, Maintenance, and Improvement 9. References to Related Policies an Procedures 10. Vendors & Contractors Deliverable: A report containing the BCDR plan (you should provide an introduction to the assignment).
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